one thing that really gets my goat is the phone support window... they're still being super slow to fix this issue... I mean, it's been a while since some people started using those dial-up navigation things and now they just can't get help from the operators anymore . I feel so bad for all you poor folks who have to deal with this... like, it's really inconvenient.
anyway, it seems they're still working on fixing it... be patient, everyone . sorry again for all the trouble...